Windows XP FAQs

 

Here’s a guide to the risks and your options.

WHAT HAPPENED EXACTLY?

WINDOWS XP REACHED WHAT MICROSOFT CALLS “END OF SUPPORT.” WINDOWS XP MADE ITS DEBUT IN 2001 AND RETIRED FROM RETAIL STORES AS BOXED SOFTWARE IN 2008. PC MAKERS WERE ALLOWED TO SELL COMPUTERS WITH WINDOWS XP FOR ANOTHER TWO YEARS.

ANY PROBLEMS DISCOVERED AFTER THAT WON’T GET FIXED.
MICROSOFT WILL STILL PROVIDE UPDATES FOR ITS ANTI-MALWARE SOFTWARE FOR XP UNTIL JULY 2015, BUT THE COMPANY WARNS IT WILL OFFER LIMITED PROTECTION.

HOW DO I KNOW IF MY COMPUTER IS RUNNING XP?

THIS MICROSOFT SITE WILL CHECK: HTTP://AMIRUNNINGXP.COM. IF YOU HAVE XP, THE SITE WILL GO THROUGH YOUR OPTIONS.

EVEN IF YOU DON’T VISIT THE WEBSITE, YOU MAY STILL GET A POP-UP NOTIFICATION, DEPENDING ON HOW YOUR COMPUTER’S CONFIGURED TO CHECK FOR WINDOWS UPDATES.

NOW THAT WINDOWS NO LONGER SUPPORTS XP, WHAT DOES THAT MEAN FOR MY CMI SOFTWARE?

SYMPTOMS YOU MAY SEE FROM TIMECARD MONITOR ON AN XP MACHINE ARE “AN ERROR OCCURRED WHILE TRYING TO START COUNT ME IN… CANNOT OPEN THE MICROSOFT JET ENGINE WORKGROUP INFORMATION FILE.”

 

WHAT ARE MY OPTIONS FOR UPGRADING SO THAT CMI CAN WORK AGAIN?

IF YOU ARE A CURRENT CMI SUPPORT CUSTOMER WE CAN HELP YOU WITH THIS AT NO EXTRA CHARGE. IF YOU ARE NOT A CURRENT SUPPORT CUSTOMER, CALL OUR SUPPORT TEAM ASAP SO THAT WE CAN HELP YOU WITH YOUR SOFTWARE ERRORS.
866-514-5888 X 2

IF XP WILL STILL RUN, WHY DO I NEED TO UPGRADE?

A BIG REASON IS SECURITY. HACKERS KNOW MICROSOFT WILL NO LONGER FIX SECURITY FLAWS, SO EVIL-DOERS HAVE EXTRA INCENTIVE TO LOOK FOR THEM. IN ADDITION, IF A FLAW IS FOUND FOR WINDOWS 7 OR 8, THERE’S A GOOD CHANCE A SIMILAR ISSUE EXISTS FOR XP AS WELL. SO WHEN THE FIXES COME OUT FOR WINDOWS 7 OR 8, HACKERS CAN GO BACK TO XP TO LOOK FOR AN OPENING.

HACKERS HAVE BECOME MORE SOPHISTICATED, AND LATELY THEY HAVE BEEN BREAKING INTO COMPUTERS FOR FINANCIAL GAIN RATHER THAN JUST PRIDE. SO THE RISK IS GREATER THAN WHEN MICROSOFT RETIRED PAST SYSTEMS SUCH AS WINDOWS 95 AND 98.

THERE ARE ALSO PERFORMANCE ISSUES. IF YOU BUY A NEW PRINTER OR SCANNER, IT MIGHT NOT WORK ON XP. SAME GOES FOR NEW SOFTWARE, PARTICULARLY IF IT NEEDS FASTER PROCESSORS AND MORE MEMORY BEYOND WHAT WAS STANDARD IN XP’S HEYDAY. XP ALSO LACKS FEATURES THAT ARE COMMON WITH NEWER OPERATING SYSTEMS, INCLUDING ENERGY-SAVING MEASURES FOR LAPTOPS.

WHY IS MICROSOFT DOING THIS?

AS TECHNOLOGY IMPROVES, IT MAKES LESS SENSE TO SUPPORT SOMETHING DESIGNED A PC GENERATION OR TWO AGO. THE COMPANY’S RESOURCES ARE BETTER SPENT ON MAKING NEWER PRODUCTS BETTER.
APPLE DOES THIS, TOO, WITH ITS OS X SYSTEM FOR MAC COMPUTERS, THOUGH IT DOESN’T ANNOUNCE END DATES FOR OLDER VERSIONS AS MICROSOFT DOES. UNLIKE MICROSOFT, APPLE NOW OFFERS UPGRADES FOR FREE.